CONSULTING + IMPLEMENTATION + SUPPORT

Your organisation moves forward.
Your technology should too.

We are your outsourced IT department. We bring together IT management, support and custom software to help technology work for your organisation.

For SMEs, municipalities, local councils and institutions.

A COMPLETE VIEW OF YOUR TECHNOLOGY
IT management✦Personal support✦Custom development

RELATIONSHIPS THAT GROW WITH US

Organisations that put
their trust in us.

Businesses, municipalities and institutions that choose us to support their technology.

SOLUTIONS THAT WORK TOGETHER

Your entire IT environment.
One technology partner.

We can manage your organisation’s technology or work alongside your team. We start by understanding what you need.

⌘MANAGEMENT AND CONSULTING

An IT department that understands your organisation.

We assess your environment, set priorities and guide technology decisions. A complete view that connects today’s needs with your next steps.

  • Environment assessment and documentation
  • Improvement and investment planning
  • Project coordination and IT guidance
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TECHNOLOGY IN CONTEXT

Different organisations.
The same attention to every detail.

02 / LOCAL GOVERNMENT

Municipalities and local councils

Infrastructure, support and development for your departments and facilities.

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04 / RETAIL BUSINESSES

Retail businesses

Support, connectivity, video surveillance and management solutions for the day-to-day running of your business.

Let’s talk about your shop ↗

DEVELOPMENT WITH ITS OWN IDENTITY

Software by CB Systems

Your way of working.
Your own software.

Through Trajano, our software brand, we develop custom systems and corporate websites. Your processes are our starting point for a solution that makes sense.

Custom applicationsManagement processesWebsites
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A SYSTEM DESIGNED FOR YOU
T.
OVERVIEW

Everything in its place.

ProcessesOrganised
InformationConnected
A clearer view of your operations
Concept interface · Illustrative example

EXPERIENCE IN ACTION

Success stories

Three organisations, different challenges. One approach: understand, implement and support.

Municipalidad de Sastre y Ortiz

IT MANAGEMENT + DIGITAL GOVERNMENT

Technology modernisation and digital public services

Two years of management to organise municipal technology and expand digital services for the community.

Explore the project

Over two years, CB Systems took on responsibilities leading the Modernisation and Development area at the Municipality of Sastre y Ortiz. The work combined planning, infrastructure upgrades, support management and digital services.

Work delivered

  • Video surveillance expansion and modernisation, and optimisation of UNIRE.
  • Implementation of GLPI, now in operation, to record and manage internal incidents.
  • Implementation of Zabbix to monitor network infrastructure.
  • New server, virtualisation, NAS storage and a backup policy.
  • Web filtering, network segmentation and submission of a computer replacement proposal.

A municipal portal with new services

  • Public information and an official bulletin with searchable ordinances, decrees, resolutions and tenders.
  • Online citizen requests and status checking using a tracking number.
  • Nerva AI assistant to help citizens navigate their interaction with the municipality.
  • Cultural calendar, news, payment deadlines and access to online procedures and service payments.

A better organised environment with statistical information to support decisions. According to the experience reported during the engagement, major faults and outages became infrequent. Incident records and monitoring provide greater visibility for day-to-day support.

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DPM S.A.

INFRASTRUCTURE + INDUSTRIAL CONNECTIVITY

A technology foundation for offices and production

A new data processing centre, fibre-optic connectivity and more than 80 surveillance cameras.

Explore the project

Design and implementation of technology infrastructure at DPM S.A.’s premises on Provincial Route 13 in Carlos Pellegrini, Santa Fe. The project covered the new offices, production plant and data processing centre.

Work delivered

  • Design of a new data processing centre from the ground up, with advanced equipment.
  • Technology infrastructure and connectivity design for the new offices.
  • Implementation of a fibre-optic ring linking offices and production areas.
  • Design and implementation of a video surveillance system with more than 80 cameras to monitor production processes.

Integrated infrastructure

Offices and production areas connected through shared infrastructure. The fibre ring was designed to provide redundancy and reduce the risk of connectivity interruptions between areas.

Visit DPM S.A. ↗

Cuatro Hojas S.A.

TRAJANO + CUSTOM SOFTWARE

Clear information for administrative management

Trajano Cheques and Trajano Gestión: two custom systems for cheque management and supplier accounts.

Explore the project

Through Trajano, CB Systems’ software brand, two custom systems were developed for Cuatro Hojas S.A. to address specific administrative needs.

Work delivered

  • Trajano Cheques: management and preparation of cheques payable to third parties.
  • Trajano Gestión: multi-company management of suppliers, purchase documents, payments and supplier accounts.
  • Full and partial payments, physical and electronic cheque portfolios, and due-date tracking.
  • Printable or Excel-exportable reports, access permissions and an operations audit trail.

One click to see how much is owed, and to whom

The systems helped organise supplier accounts and make them quicker to check. With one click, the team can now see how much is owed and to which suppliers, making outstanding obligations easier to track.

Visit Cuatro Hojas S.A. ↗
Cristian Bianciotto · CB Systems
Cristian Bianciotto · CB Systems

ABOUT CB SYSTEMS

A complete view of technology. Direct personal support.

CB Systems was established as an IT consultancy in 2019 by Cristian Bianciotto, a systems analyst with a post-qualification credential in computer networking and training in development using SharePoint, Visual Studio .NET and Power BI, who has worked in IT since 1998. The company supports SMEs, municipalities, local councils, institutions and retail businesses in managing and developing their technology, combining consulting, implementation, support and custom software development.

Direct contact with its founder helps CB Systems understand each organisation’s environment, set priorities and coordinate the agreed work. CB Systems can act as an outsourced IT department or complement the client’s team.

  • Personal service
  • Informed decisions
  • Implementation and ongoing support
View professional profile ↗

BY YOUR SIDE AT EVERY STAGE

First, we understand.
Then, we deliver.

Direct contact, clear priorities and documentation. That is how we build a working relationship that supports your organisation.

01

We understand

We listen to your needs and assess your equipment, systems and processes.

02

We prioritise

We agree on improvements, scope and terms based on your goals and resources.

03

We implement

We carry out the agreed work and document each intervention.

04

We support

We provide support and recommend improvements within the agreed service.

FREQUENTLY ASKED QUESTIONS

Clear answers to get started.

What you need to know about working with us.

What does having an outsourced IT department mean?

It means relying on CB Systems to support your organisation’s technology management: assessing your environment, setting priorities, planning improvements and coordinating the agreed work. We can take on this role or complement your internal team.

What does the monthly service plan include?

It is designed for organisations that need an ongoing service relationship. It includes priority support, guidance and IT assistance within the contracted scope.

Included services, support arrangements and visits are agreed with each client.

Is support remote or on-site?

We provide remote support without geographical limits. On-site visits are arranged according to the client’s location, the work required and the contracted service scope.

Can you work alongside our IT team?

Yes. We can complement your internal team with specialist support, guidance or project implementation, agreeing on each party’s responsibilities.

Do we need a monthly plan to work with CB Systems?

No. We also deliver projects with a defined scope and one-off services on demand, subject to availability and requirements.

Is software development included in the IT service plan?

No. Custom systems and websites are quoted separately through Trajano, CB Systems’ software brand. Each project has its own scope, stages, schedule and terms.

Do you work with businesses, shops and public bodies?

Yes. We support SMEs, retail businesses, municipalities, local councils and institutions, adapting solutions to their processes, resources and needs.

How does an engagement begin?

The first step is a conversation to understand your organisation and what it needs to address. We then determine whether an assessment is needed and prepare a proposal with the scope and terms of work.

How do I request remote support?

If you are already a client, contact us through the agreed channel to arrange assistance. If you need TeamViewer QuickSupport, download it from the IT support section and open it when we ask you to.

What are your business hours?

Our regular business hours are Monday to Friday, 07:30–17:00 Argentina time. Visits and interventions are arranged with each client according to the service terms.

Priority 0 incidents are also handled outside these hours.

What happens if an incident stops the organisation from operating?

Situations that prevent a business, shop, municipality or institution from operating are classified as Priority 0. They are handled at any time, on any day, ahead of routine tasks, for as long as it takes to resolve the incident within the contracted service scope.

Resolution time depends on the nature and scope of each incident.

Priority 0 · Any day, any time

YOUR NEXT STEP STARTS WITH A CONVERSATION

Let’s talk about
your organisation.

Tell us where you are and what you need to solve. We will help you plan the way forward.

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